eCommerce Requirements

Moneris General Website Checklist

• Prominently display your business name on your website, as well as the name that will appear on cardholder statements
• Clearly display your merchant location/country to the cardholder during their check-out process
• Clearly display a detailed description of your products and/or services as well as pricing
• Determine what currencies you plan to accept (CAD, USD, etc.)
• Determine your delivery standards, including delivery methods, estimated delivery times, and delivery costs (including “free delivery” criteria if applicable)
• Display both your company and customer service contact information, including your company’s permanent address and the customer service email address and telephone number
• Clearly display any important terms of service, export restrictions or legal restrictions to the cardholder during their check-out process
• Clearly display your privacy policy, which should disclose what information you collect, how it is used, and with whom it is shared
• Clearly display your detailed return and refund policy to the cardholder so they understand their options prior to purchasing your product and/or service
• Determine if there any alternative acceptance actions you want cardholders to complete when making their online orders (e.g. “click to accept”)
• Include a printable receipt page that cardholders can access once their purchase is confirmed
• Display the details of your security capabilities and your policy for transmission of payment card details
• Clearly display the payment brands you accept by including their logos within your checkout process
• Confirmation that your website is active
• Confirm if their shopping cart, or check out procedure, is working properly
• Clearly display your SSL (Secure Socket Layer) certificate on your payment page

Moneris.com Fraud Tools
https://www.moneris.com/en/Products-Services/Online/Fraud-Tools

Fraud Prevention Checklist for Customer-Facing Businesses
https://www.moneris.com/en/insights/posts/fraud-prevention/a-fraud-prevention-checklist-for-customer-facing-businesses

Fraud Prevention Tools: Which Solution is Right for You?
https://www.moneris.com/Insights/Posts/Fraud-Prevention/Fraud-Prevention-Tools

How to Layer Your Fraud Prevention Tools
https://www.moneris.com/en/Insights/Posts/Fraud-Prevention/How-to-Layer-Your-Fraud-Prevention-Tools

What is a chargeback?
https://www.moneris.com/en/Support/Account-Management-/Chargebacks

Essential support resource options:
Wix Help Centre
https://support.wix.com/en/

Wix YouTube Channel
https://www.youtube.com/@Wix

Ecwid Help Center (for ecommerce)
https://support.ecwid.com/hc/en-us

Legal disclaimer: The information provided herein (“Information”) is for informational purposes only and is not an offer for services by Moneris Solutions Corporation (“Moneris”). Neither Moneris nor any of its affiliates shall be liable for any direct, indirect, incidental, consequential or punitive damage arising out of the use of any Information; and neither Moneris nor any of its affiliates, nor any respective licensors, licensees, service providers or suppliers, warrant, make any representation or are liable for any claims regarding the use of such Information. All Information is subject to certain terms and conditions, including Moneris’ standard adjudication policies and standard agreements. All Information is subject to change without notice. ® MONERIS and MONERIS SOLUTIONS & Design are registered trade-marks of Moneris Solutions Corporation